Frequently Asked Questions.
What is spirits.ng?
We are an online drink store and we specialize in champagnes, wines and spirits. We also have a physical store to give you that extra layer of comfort to shop from our extensive list of authentic wines and spirits.
How can I contact you?
You can contact us through the chat box on our website, our DM on social media handles (twitter and IG – @spiritsng, facebook – spirits.ng), on our phone number (+234 913 7354 833), our email address (hello@spirits.ng), or you can just walk into our office (64 Okuru road, opposite Fabicon Plaza, off Peter Odili road, Port Harcourt)
What types of spirits do you sell?
We sell a wide variety of spirits, wines, mixers and other alcoholic beverages including but not limited to Whisky, Cognac, Spirit mixes, Vodka, Liqueur, etc
When do I receive my order?
Orders are typically received within 2 hours after they are placed. If for any reason this timeline is to be exceeded, the customer will be duly engaged to that effect.
What are your operating times?
Online orders can be placed 24/7, the website never goes to sleep. However, our physical store opens from 8am to 7pm, Mondays to Saturdays and from 11pm to 7pm on Sundays.
I have a complaint to make
We are inspired when customers are satisfied with our service, which is why we always do our best to provide a great service. However, there may be a few lapses on our part, and we apologize for this. Feel free to complain about anything, we would gladly listen to and help you. Please see all our contact details above.
When will I receive the invoice for my order?
As soon as your order is placed, an invoice is generated and sent to you via email.